Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Can Herodionem provide support services?
If your company is interested in support services beyond the scope of solution licensing, options can be discussed with your account manager.
Can I receive a receipt for my order?
Standard billing documents the quantity of each solution currently in production. For an additional fee, detailed billing can be provided by the 10th of each month to demonstrate the individual license utilization.
How does the billing process work?
Herodionem charges a solution onboarding fee to set up licensing and management portals which is due before support services begin. A consumption-based model is used for billing purposes; clients are billed for the previous month’s utilization on the first of the following month.
Why should I consider Herodionem IT Solutions?
Some businesses may not have the justifiable need for an internal IT staff member, may not have the financial resources for a dedicated resource or have the minimum quantify needed for a relationship with an MSP or MSSP. Herodionem IT Solutions is designed specifically to provide small businesses with the ability to purchase managed solutions for their business without additional support requirements. If you are interested in learning more complete the Contact Us form.
Tell me more about your cancellation policy.
Herodionem requires a 12-month contract when services are first established. The client may elect to cancel services with a written notice provided a minimum of 60-days prior to contract renewal. Any license fluctuation is addressed immediately upon notification; however, utilization will still be billed. Renewal terms can be reviewed with the client’s account manager at renewal window. A 10% surcharge will be applied to all accounts that are carried on a monthly billing cycle.
Herodionem IT Solutions
Herodionem IT Solutions (or HITS) is a passion-project for William Herron. William has over two decades of experience in IT disciplines ranging from end user support to Chief Information Security Officer (CISO) consultation. The last 6 years have been focused on IT Security positions during which he has been able to complete the certification requirements for ISC2’s Certified Information Systems Security Professional.
William has been asked to provide assistance with investigating security events, conduct internal and external assessments, review company policies & procedures and how they are impacted by the compliancy requirements of that organization, and unfortunately, provide remediation services to companies impacted by security events. It is his opinion that far too many companies experience security incidents that have a high probability of prevention if standardized processes and solutions were implemented within their environment. Often times, the leadership team acknowledges they should have done more to prevent the potential of the incident, but felt their company was “too small” to catch the attention of a threat actor.
Herodionem is designed specifically to provide managed services and consultation to companies just like this, hopefully before they experience their own security incident.
To learn more or see how Herodionem IT Solutions can help your business, complete the contact form below.
Contact Us
Complete the below fields to submit an inquiry to Herodionem IT Solutions.